The City of Shelby is always looking for ways to educate our customers on the services we provide. The "Get in the Know" campaign is a brand new initiative that will help educate our customers on important services that we provide. You will want to follow along as our City of Shelby team members discuss what you need to "Get in the Know" in a series of short informational videos. We will cover everything from ways to conveniently pay your bill, report a power outage, solid waste and bulky item collection, and more!

Using the Outdoor BillPay Kiosk

Ways to Pay Your Bill

Starting New Service

Rebate Program

Bulky Item Pick-Up Week

How to Report an Outage