To report a STORMWATER problem within the City of Shelby, call Customer Services at 704-484-6866 or send an email the Stormwater Division.

To report an EROSION OR SEDIMENTATION problem, call the NCDEQ STOP MUD Hotline at 1-866-STOPMUD (786-7683).

In January 2010, the City of Shelby was designated as a Phase II stormwater community. This is a federal designation, regulated by the National Pollutant Discharge Elimination System (NPDES) Phase II Stormwater Program, and required the City to obtain a stormwater discharge permit.

The initial Phase II stormwater permit was received from the North Carolina Department of Environmental Quality (NCDEQ) in December 2012 and the City has maintained an active Phase II stormwater permit since then.

The Phase II permit requires the City of Shelby to implement a Comprehensive Stormwater Management Program and six minimum measures to reduce stormwater pollutants entering our system. The six minimum measures are listed below:

• Public Education and Outreach

• Public Involvement and Participation

•  Illicit Discharge Detection and Elimination (IDDE)

• Construction Site Runoff Controls

• Post-Construction Site Runoff Controls

• Pollution Prevention and Good Housekeeping for Municipal Operations

City of Shelby Stormwater FAQS

For stormwater volunteering opportunities within the City of Shelby, call the Stormwater Division at 704-669-2064, email stormwater@cityofshelby.com or visit Upcoming Litter Sweeps | City of Shelby.

For more information, contact:

Ben Yarboro, Director of Engineering Services

Justin Wright, Engineering Manager

Seth Harrill, Engineering Coordinator

Alan Gossett, Stormwater Coordinator
 

George W. Clay, Jr. Utility Operations Center

824 W Grover Street, Shelby, NC 28150

(PO Box 207, Shelby, NC 28151-0207)

Phone: 704-484-6840 * Fax: 704-484-6808

Office Hours: 7:30 am – 4:00 pm Monday - Friday

Before construction, excavation or digging is done on your premises, call 811 to have underground utility owned lines located and marked, or visit NC 811 by clicking on the graphic below.

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