Low-Income Water Assistance Program
NOTICE:  Customers can now apply for assistance with their water bill through the NCDHHS with the Low Income Household Water Assistance Program.  Click here for more information or to apply for assistance. 
Has your water been cut off? Click here to learn about assistance that may be available to you.

Service Line Warranties of America
The City of Shelby has partnered with Service Line Warranties of America (SLWA) to offer protection for homeowners for external water and sewer lines. The coverage is voluntary and available at affordable monthly or annual prices. Visit slwofa.com for more information about this program, or to enroll in this service.

Conservation Information

 Water Conservation

Programs

Neighbor Helping Neighbor Program

GreenPower

Natural Gas Rebates

Medical Alert Program