City of Shelby
Home MenuReport an Outage
Report a Power Outage
If you are a City of Shelby electric customer, and experience a power outage at your home or business, you can quickly report it one of two ways. **Please stay away from all downed electric lines and always treat them as if they are energized!**
Click the power outage icon to report an outage online, or | |
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Call 704-484-6866 and select option 1 to report an outage. |
If you are a Duke Energy customer, please call Duke Energy directly to report your outage and for outage updates.
Report a Street Light Problem
Click the street light icon to report a City of Shelby light problem. |
If you are a Duke Energy customer, please call Duke Energy directly to report the street light problem.